Conflict Resolution

This course explores the principles, skills, and strategies needed to become an effective leader who inspires and influences others. Participants will learn how leadership goes beyond authority—focusing on communication, emotional intelligence, decision-making, and relationship-building to positively impact individuals and teams. Through practical examples, interactive discussions, and real-world applications, the course highlights how leaders can adapt their styles to different situations, motivate people toward shared goals, and create a culture of trust and accountability.