Administrative Office Procedures

This course provides students with a comprehensive understanding of the essential procedures, skills, and responsibilities required for efficient operation within a modern administrative office. It covers topics such as office organization, communication, time and records management, scheduling, business correspondence, customer service, and the use of office technologies. Students will develop both technical and interpersonal skills necessary to support managers, executives, and team operations in various office environments. Emphasis is placed on professionalism, confidentiality, teamwork, and problem-solving.